Cape Town Thing offers delivery to your home or office anywhere in South Africa.
Delivery options & estimated date will be presented to you in the checkout based on your delivery address, the location of the stock, and the availability with our couriers.
Standard delivery
Main Centre: 2 to 4 working days
Regional: 2 to 6 working days
Remote: 3 to 10 working days
Order under R1000: R 99| Order R1000 or more: FREE
Same day delivery
Main Centre – CPT only
Delivery between 3 pm and 7 pm
Order under R1000: R 120 | Order R1000 or more: FREE
What determines the delivery options shown to me?
Delivery options will be shown to you in checkout. They depend on:
Your delivery address: Based on courier limitations, not all delivery options are available for all areas. Premium options (Same Day, Next Work Day and Weekend) are only available in main centres.
Courier availability: Premium delivery options (Same Day, Next Work Day and Weekend) have a limited capacity & are not always available in peak periods.
Location of stock: stock located in a warehouse in a different province to your delivery address will take longer to be couriered to you. In such instances, only standard or collect may be available.
Standard Delivery to anywhere in South Africa will always be available for all orders. The delivery options we give you on checkout are the fastest we can offer based on your order & delivery address.
Your estimated delivery date will be shown in the checkout and you can track the progress of your order by clicking Track Order here.
Who Can Sign For My Parcel?
The delivery service we offer is a door-to-door service. This means that the order is delivered to the address and not the person – i.e. if the person is not available it can be left with anyone at that address e.g. security, staff, reception, etc. Please ensure that someone you trust is available at the address you selected.
I wasn’t here when you came to deliver my package. What now?
If an order could not be delivered and it wasn’t our fault (i.e. no one was home; we were unable to reach you or we had an incomplete or invalid address) we will attempt to contact you via phone and email to make delivery arrangements with you. If we are unable to reach you, the order will be returned to our warehouse. You will be refunded the amount of the product, excluding the delivery fee paid.
Can I change My Delivery Address?
No, the address chosen in checkout cannot be changed. If there is a problem with the address you initially provided, please contact us, include your order number and we will do our best to assist.